Some bosses only want to be told about important issues if they ask. If they do not ask, their employees know not to tell them. Other bosses encourage their teams to keep them informed, which is nearly always a better management method.
When you engage one of the area’s trustworthy roofers for your residential repair or roof replacement work, you are the boss. You depend on your roofer to provide you news — good or bad — as the job moves along. That is one quality to look for in the most trustworthy roofers: honest communication.
Truth to Power
When you hire a local roofer for repair or replacement work, you hold the purse strings, so you have a certain power over the contractor. Yet you hired the roofer for expertise, so you should encourage your contractor to speak truth to power. If a repair reveals greater damage than first thought, you want to know. If tear off for roof replacement shows failing sheathing beneath, you need to know. Look for a contractor, like Bill West Roofing, willing to speak truth to power — willing to tell you honestly what your roof’s condition is, and how to make it better.
Qualifications and Credentials
Ask your potential roofers for reasons to trust them. What credentials, insurance, and qualifications do they have? At the very least, a good roofer should carry liability insurance and workers compensation coverage, to protect you, the homeowner.
Bill West Roofing goes beyond the standard expectations by holding the many certifications we have from major manufacturers:
SELECT Shingle Master™ from CertainTeed, awarded to the top 1 percent of all roofing businesses
GAF Contractor Certification
VIA (Vinyl Siding Institute) Site Certification
Dreamhome Certification for Mastic Home Exteriors
GAF Master Elite™ Certification for Mastic Siding
How helpful will those trustworthy roofers be when you need questions answered, a schedule juggled or an invoice clarified? Bill West Roofing prides itself on outstanding customer service, so we are infinitely patient, always available and always courteous.
Customer Service Savvy
Trustworthy roofers are supportive of customers’ needs. They do not talk through or over a concerned customer; they listen. Bill West Roofing’s office folks are ready to take your calls, to solve problems before they snowball, and put things right for you. Contact us today to learn why we strive to be the most trustworthy roofers in the Kansas City area.
[fusion_builder_container hundred_percent=”yes” overflow=”visible”][fusion_builder_row][fusion_builder_column type=”1_1″ background_position=”left top” background_color=”” border_size=”” border_color=”” border_style=”solid” spacing=”yes” background_image=”” background_repeat=”no-repeat” padding=”” margin_top=”0px” margin_bottom=”0px” class=”” id=”” animation_type=”” animation_speed=”0.3″ animation_direction=”left” hide_on_mobile=”no” center_content=”no” min_height=”none”][fusion_button link=”https://www.billwestroofing.com/blog/roofing/lengthen-your-roof/” color=”default” size=”” stretch=”” type=”” shape=”” target=”_self” title=”” gradient_colors=”|” gradient_hover_colors=”|” accent_color=”” accent_hover_color=”” bevel_color=”” border_width=”1px” icon=”” icon_divider=”yes” icon_position=”left” modal=”” animation_type=”0″ animation_direction=”down” animation_speed=”0.1″ animation_offset=”” alignment=”left” class=”” id=””]Read: 4 Easy Ways to Lengthen the Life of Your Roof[/fusion_button][/fusion_builder_column][/fusion_builder_row][/fusion_builder_container]